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Salesforce Marketing Cloud

Tracking the mailings

Monitor PostGrid mail orders from within Salesforce Marketing Cloud using tracking Data Extensions for letters, postcards, and self-mailers.

Once the Journey is activated, all corresponding orders will begin generating in PostGrid. You can view these orders directly in the PostGrid dashboard or access them via API.
Additionally, you can monitor and track all your orders within Salesforce Marketing Cloud. Navigate to the Postgrid_Webhook_Tracking folder and open the relevant Data Extension, such as Letter_Tracking_Data, Postcard_Tracking_Data, or Selfmailer_Tracking_Data to view detailed information about each order

Postcard_Tracking_Data

Salesforce Marketing Cloud Data Extension view showing Postcard_Tracking_Data columns and order tracking records

Selfmailer_Tracking_Data

Salesforce Marketing Cloud Data Extension view showing Selfmailer_Tracking_Data columns and order tracking records

Letter_Tracking_Data

Salesforce Marketing Cloud Data Extension view showing Letter_Tracking_Data columns and order tracking records

To learn more about PostGrid’s tracking capabilities, please refer to Tracking your Mailings for detailed instructions and examples