---
title: Address Changes | PostGrid
description: How PostGrid handles NCOA address changes and how to identify updated delivery addresses on orders in the dashboard.
---

When sending mail through PostGrid Print & Mail, you may encounter a scenario where your mail has been sent to a different address than originally requested.

The printers that work with PostGrid often check the [National Change of Address (NCOA) database](https://www.postgrid.com/what-is-ncoa-national-change-of-address/) for any potential changes to a person’s address. As a result, a person may request that mail be sent to a different address than what may be on file for you.

## Viewing Address Changes on the Dashboard

Address changes to an order will be shown via a yellow indicator beside the address or recipient of an order.

![Order detail page showing a yellow indicator beside the recipient address flagging an NCOA address change](/_astro/01-Address_change.BOA66mLt_1JWMNS.webp)

The specific details of the address change can be viewed on the contact in question.